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Re: I'm seeing all kinds of stuff about CS6 working as usual... that I don't have to use the Cloud. So why is it trying to force me to license the product when I've already done that? All I did was buy a new Mac and now I can't use Illustrator.

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Rob, others,

 

For CS6 (as for CS5 and CS5.5), registration with Adobe forms part of activation, so none of them can be run without Adobe having your registration number.

 

So they must have it, and you must be able to get it, through your Adobe ID, or if that has changed through some other information such as name, email address, or something.

 

You should be able to get help one of these places if needed,

 

Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)

http://helpx.adobe.com/x-productkb/global/service1.html

 

Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)

http://helpx.adobe.com/x-productkb/global/service-c1.html

 

Adobe Support (phone),

http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

 

or I can alert a forum staff friend that may alert the right someone to deal with it.


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