I just reinstalled my Windows 7 64 bit Professional operating system on an SSD and proceeded to reinstall my programs. However, I cannot for the life of me figure out how to reinstall CS6.
I originally purchased CS5 Extended and later upgraded to CS6 (not extended). When I went to reinstall CS6 on my computer I first downloaded the software from Adobe. When I fired it up, I was told to enter my serial number. The program told me there was no qualifying package for that number and gave me a choice of Photoshop packages from which to choose. CS6 Extended was on the list, but not the regular CS6. I was again told my serial number didn't match the CS6 Extended package.
I have entertained the thought of reinstalling CS5 Extended from CD and trying the Adobe program again, but it seems to me I'll end up in the same situation I'm in now. I do not have a CD of the CS6 upgrade so I have no idea what to do.
Is this a ploy to get me to go with the CC plan? I notice Adobe no longer provides telephone support for CS6 and below. So much for the > $1,000 I've invested in their software.
Please help! Photoshop jobs are backing up rapidly.
Gerry