i have been using premiere elements 9 on my laptop for a few years. recently, I took my laptop into the local computer store to have it cleaned up due to virus', they backed up all my data, and left me with nothing but my windows 7 and my backed up files (which is what I expected and asked for). After re-installing my Adobe Photoshop elements 9 and Premiere Elements 9, I cannot use the premiere elements 9 program. it only gets so far before closing. After clicking the premiere elements 9 icon, I am taken to the "Organize, Open project, New Project screen". upon selecting Open Project or New Project, it goes to the Premiere elements panel....that's it. I cannot open a workspace, tasks etc..... . If I try to open an old project (file>open>.....) nothing happens. nothing loads. same with file>new>...... if I keep trying , I get the message 'Premiere Elements has encountered an error and will close'
my Adobe Photoshop Elements 9 works just fine. came in the same package.
I have uninstalled premiere elements 9 twice now, and reinstalled it, same thing happens.
losing my mind a bit, as creating video is a hobby (youtube etc....) and I'm at a stand still.
any help would be greatly appreciated.