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Re: Blank screen on creative cloud - mac

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Then I would recommend you begin the process again restoring the computer to it's original state and only migrating your documents and settings.

 

Other individuals have recovered successfully by completing the following steps:

 

  1. Running all available Adobe Installers in the Applications/Utilities/Adobe Installers folder
  2. Run the CC Cleaner Tool - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

 

     It is important to run both the installer and the CC Cleaner Tool as a complete removal can not be performed by the CC Cleaner Tool alone.

 

For information on how to install the Adobe Creative applications, after the documents and settings have been restored, please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.


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