I have just purchased the new Canon 7D II. I am using CS6 and Lightroom 5.0, neither of which can open the RAW files although I see from the list of supported cameras that the 7D II is covered. I have updated both CS6 and LR so that is not the problem.

I have just purchased the new Canon 7D II.  I am using CS6 and Lightroom 5.0, neither of which can open the RAW files although I see from the list of supported cameras that the 7D II is covered.  I have updated both CS6 and LR so that is not the problem.  Not sure what to do next.