Hi T Laurence,
T Laurence wrote:
I’ve been working on a documentary with several types of footage/stills. Crashes have become more frequent as I get further into the project. Lately it’s been freezing up to the point where I have to force quit and I’ve also gotten the “Sorry, a serious error has occurred” where it has to restore the file. It's also happening with a new project file which has only one type of footage in it.
Thanks for all the info. Very helpful but I'm still not sure what's going on other than you have an underpowered system.
If you need to update GPU drivers, you can do that via your System Preferences > CUDA
At this point, you may want to contact support. The "video queue" is open Monday-Friday 7AM-7PM PST: https://helpx.adobe.com/contact.html
Thanks,
Kevin