White Diamond,
stefan gil wrote:
Kevin, thanks for the article, however each of my folders were already set to read and write.
Sorry that didn't work. Can you give us more details? FAQ: What information should I provide when asking a question on this forum?
So far, we know it's a new Mac Pro on Yosemite, but which version of Yosemite? We also need more info on your system. It's a new Mac Pro, but what are hardware specifics? Do you have a media drive? If so, what kind? Which version of Premiere Pro? You say, "CC." However, there are several versions of Premiere Pro CC (7, 7.1, 7.2.2, or CC 2014 (8, 8.1, 8.2). Go to Premiere Pro > About Premiere Pro and look on the very bottom of that screen. Also tell us about your media. Which camera was used? What's the format? etc.?
Here are also some general troubleshooting steps:
- Sign out from Creative Cloud, restart Premiere Pro, then sign in
- Update any GPU drivers
- Trash preferences
- Ensure Adobe folder preferences are set to read/write in all 3 locations.
- Delete media cache
- Delete preview files
- Remove plug-ins
- If you have AMD GPUs, make sure CUDA is not installed
- Repair permissions
- In Sequence Settings > Video Previews, change the codec to one that matches your footage
- Disconnect any third party hardware
- If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
- Disable App Nap
- Reboot
Report back if anything here worked for you.
Thanks,
Kevin