Re: Prelude crashes on preview of video icons

Vladimir Sanchez wrote:

 

Files that help describe the problem:

  C:\Users\vlsanche\AppData\Local\Temp\WERA620.tmp.hdmp

Hi Vladimir,

In the mean time, I find a system with the same configuration, could you please share the file at the location mentioned here.

What you have to do is, once Prelude crashes and you get this dialog informing about the location, do not close this dialog. Navigate to that location and copy the mentioned file. (Note that the size of file could be huge like 1GB).

If it is possible for you to share this big of a data, that would be a great help.

Thanks,

Ramesh.