Hi
For almost an hour I am now desperately searching a downloadable version of Adobe Captivae 8 for my Mac.
I purchased a license some time ago (trough my company, this is why it is not connected with my Adobe ID) but after the upgrade of my Mac on Yosemite Adobe Captivate 8 did no longer run. So I had to delete Captivate and now I am desperately trying to download the Software.
Why do you make this so impossible?
Don't you think that people have to re-install their legally purchased software sometimes?
I would like to tell you a bit about my hopeless journey on your website.
First I came to the website and it was automatically set in French, don't ask me why but there was probably a cookie that was sure I am speaking French - which is not the case.
When I finally was able to change to English, I started looking for a download Link. But guess what: there was none. Only a Upgrade Download Link, that didn't work.
Then I had the idea that I could download a trial version of Captivate and enter my serial number afterwards.
So I had first to log-in into this Adobe ID Account - and of course, I didn't remember the password since I am rarely using your service.
So I tried to reset my password but I never got an e-mail from Adobe. So I hat to think very hard about this password and after some tries I find it out.
Finally I logged into my Adobe ID - and it was again - guess what - French. So I spend another 5 Minutes to try to figure out how to change the language.
Then I finally got the following message: You have already installed a trial of Adobe Captivate on your Mac (YES) please enter a valid serial number to continue to use Adobe Captivate Pro (I would love, but dear, I don't have the trial version installed anymore. I had to delete the software on my Mac). So still no software for me :-(
So what?
Would you please be so kind and send me a link to download Adobe Captivate Pro 8 for Mac?
Thank you very much!