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Develop/Map model disabled when updating Lightroom from disk

Hello,

 

I got a disk for Lightroom 5.2 and entered the product key after instillation.  However, when updating to 5.7 the develop and map models become deactivated and it says I must renew my membership.  I regestered my product key with Adobe.com and re-installed but the error persists.  Am I not able to upgrade my Lightroom even though I own a disk with the program?

 

Has anyone run into this issue before or familiar with what is going on?

 

Thanks,

Michael


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