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Re: Users see a blank window after opening a Captivate 8 video

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We are working on Windows machines.

We are using 8.0.1.242

We have multi slides

When importing videos we import .mp4.  When we publish, we publish to a .zip SCORM files that use .MP4 files (as well as all related captivate project files)

Our learners may be using IE 8 and greater

Our LMS is Moodle and using another LMS is not an option.

I hope this information helps.

Thanks,

Lisa Grossman

NYSTEC/NYS DOH


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