Hello,
On installing Photoshop Elements 13 I attempted to convert my catalog from Photoshop Elements 12. The conversion fails with the following dialog:
I have followed all the steps outlined in this article (Troubleshoot catalog backup, upgrade | Organizer | Elements 6 or later) and still the catalog will not convert. The pse-conversion-log file states the following:
conversion log: Started conversion from C:/ProgramData/Adobe/Elements Organizer/Catalogs/My Catalog to C:/ProgramData/Adobe/Elements Organizer/Catalogs/My Catalog temp 1
copying entire catalog directory...
error: copying C:/ProgramData/Adobe/Elements Organizer/Catalogs/My Catalog failed, aborting
catalog copy failed
conversion log: Conversion Failed
The process appears to fail when copying the bReeze-18683.xml file.
Can anyone help me please?
Hamish
Elements Organizer 13.0.0.0
Core Version: 13.0 (20140831.m.62014)
Language Version: 13.0 (20140831.m.62014)
Current Catalog:
Catalog Name: CIB Catalog
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\CIB Catalog\
Catalog Size: 538KB
Catalog Cache Size: 6.9MB
System:
Operating System Name: Windows 8
Operating System Version: 6.3
System Architecture:
Built-in Memory: 15.9GB
Free Memory: 12.3GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (HL-DT-ST BDDVDRW BUS: 2 ID: 2 Firmware: CH12LS28)