I just purchased AE CS6 today and it wouldn't open and said no updates were available. I searched online and found that there was an 11.0.4 update. Did the update and then it opened but crashes if I try to open an existing project or import any object to a new project.
I go through the support options but I am only redirected from everywhere to the forums (CC AE, of course). I call and any button you hit that isn't Creative Cloud hangs up on you.
No support? No refunds? No Customer Service for a just purchased product? My only option is to charge back my card. When did Adobe turn into such a scam? Truly appalling.
AE 11.0.4
Mac OS 10.10.2
Mac Pro Late 2013