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Re: Failure to get past welcome screen on Premiere Elements 13

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ATR,

 

 

 

Success at last. 

 

 

 

I created a new user account with administrative privileges as you suggested

and installed from the new account

 

 

 

This did the trick.  All systems seem to be working normally. Haven't had a

chance to check out all the features of the new version.

 

 

 

Thanks for you patience and much appreciated assistance.

 

 

 

Best regards,

 

 

 

Jimmy Goodwin


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