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Re: 1yr subscription to CC for Lightroom5 and Photoshop is in Trial mode, and now says to purchase, despite my the account saying it will expire Nov 2015

Nope, nothing like that.   can open Lightroom like usual and do everything except when I go to develop it sayys "Development Module Disabled.  Please renew your membership to enable again"   but my membership is until Nov 2015.

 

With Photoshop CC, it asks for a serial number to install, and I never ever received any serial number.  I downloaded it via the Creative cloud app, installed it, and signed in with my adobe id and password, and it just worked until now,

 

I've no registered products in my member area, except for my 12 month subscription - which has no serial numbers associated with it.  I've checked all my emails and not a single email has come from "Adobe" or has the word "Serial" in the header or text.

 

I downloaded my 12 month subscription receipt, and that also has no serial number - so I can't even reinstall photoshop!

 

This really encourages people to just use pirated software when they can't even get a simple subscription working.  I've never had to ask for support with any product in 30 years.  Adobe is the first, and so far I rate it as non-existent.


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