Quantcast
Viewing all articles
Browse latest Browse all 77806

Issue with CS5 deactivation on old computer and reactivation on new - serial number not working

Please help - we are owners of Creative Suite Design Premium CS5 - I just recently switched my wife to a new computer using migration ( we have macs), when I try to deactivate the old license on the old computer it gives me an error, thus preventing me from activation on the new computer. At least, I think this is what the problem is, because I've tried every serial number I've ever received from adobe and none of them work.

 

I know you want everyone to go to CC, but we've paid Adobe thousands of dollars over the years and I expect this software to work. Please help - this is the only way I can contact you with my problem. Any assistance would be greatly appreciated. 


Viewing all articles
Browse latest Browse all 77806

Trending Articles