I have tried the chat help, but I just kept getting "we are busy message"
Phoning didn't work either. There is no CLEAR explanation of how to install these programs. Yes I have downloaded everything & installed
but I am being asked to enter either a serial number, or start a trial, neither of which correlates to me having just pre paid 1 year's fee to use these
programs. If Adobe is changing their business plan to make vast amounts of money out of me per year, then they should
be able to give me clear instructions on how to use their products, or have someone available to help.