Re: Black Box Around Exported Video
everything looks right... you are using mpc-hc to play the final rendered file? does mpc-hc properties report the file as 1920x1080? have you tried another video player to confirm it does the same? if...
View Articlean update for elements 13 has frozen at 99% downloaded. What now?
Adobe Application Manager is sitting on my desktop with frozen at 99% of the upgrade downloaded. The download was very slow and now it has simply stopped. Any suggestions to complete the download or...
View ArticleIs there a way for me to share my PDF's with others online?
I'd like to be able to share a few of the PDF's I have uploaded to the Adobe cloud with my customers by sending them a link. Is that possible?
View ArticleRe: Can Lightroom 3, 4, or 5 be compatible with a 10-bit monitor? I currently...
I have set my monitor's brightness to 25; 30 is still too bright. I have taken the contrast down to 40% from it's default of 50%. Unfortunately the image is bright and the type is grey. Thank you for...
View ArticleRe: How do I get my palette windows back in Illustrator CC2014?
Aha! I managed to get the palettes back in Essentials! Under "Window" I have to have "Application Frame" on. I had "Application Bar" on, with Application Frame unchecked. Perhaps this is something...
View ArticleRe: No time code overlay media encoder cc 2014
Since the timecode effect is using Arial font, this font needs to be installed and active on your Mac. By default, this font is installed on Mac systems. I wonder if this font is accidentally...
View Articlepreset folders missing lr 5.7
I have lr 5.7 running on a macbook pro. running osX 10.9.5 i'm an experienced LR user. I was importing new presets from onOne software. I have a lot of presets. some time during the process, I...
View ArticleAdobe Reader not working with Windows 8
I have windows 8 with Outlook. I installed Adobe Reader 11 and tried to open two different files both of which I can open with my Iphone. I received a message saying that the files were corrupted or...
View ArticleRe: CS4 Serial Number coming up invalid after years of use
Yeah, I did last night, but all they could tell me is the serial number is invalid and provide proof of purchase. Unfortunately, I bought CS4 probably 5 years ago and finding a receipt is a slim...
View Articlephoto gallery from a folder
Is there such a thing as a way to create a photo album (slide show) that automatically populates and updates from the contents of a folder? Currently I add slides to a slideshow by selecting it and...
View ArticleRe: strange colour spots (red & green) appear after RAW files converted to...
Color space: ProPhoto RGB;Size: Long Edge fit to 2400 pixels; Resolution: 240 pixels per inchOutput sharpening: High (for screen)
View ArticleRe: did not get a redemption code
I have tried the chat help, but I just kept getting "we are busy message" Phoning didn't work either. There is no CLEAR explanation of how to install these programs. Yes I have downloaded everything...
View ArticleRe: Adobe Photoshop CC (2014) crashes when you open it?
Hi ChrisThanks for thisI tried updating via Device Manager and it shows the display adapter is an Asus EAH5450 but I think you have got it. Somehow the add in display card is "misssing but wierdly the...
View ArticleRe: tracking number + url update via api
It is a bit strange that the fields are present on the invoice but cant be updated by api. i am sure I am not the first customer to be disappointed by ths. Thanks for your help.
View ArticleI am a member of AIGA and should be paying a discount rate but although Adobe...
I am a member of AIGA and should be paying a discount rate but although Adobe promises customer service I seem to be going in circles requesting help. Is there any way to contact customer service?
View ArticleRe: I have a PDF with a destination link to the thrid page of another PDF....
If not referenced before - be sure to be in compliance with: http://wwwimages.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/pdf_open_parameters_v9 .pdf Be well...
View ArticleIs there a way to download PS Elements 11 to new Mac and use my serial...
I purchased PS Elements 11 a while ago (disc, not download) and installed it on my Mac laptop. I have now just purchased a Mac desktop and would like to install the same program on it but it does not...
View ArticleHow do you activate company licensed Adobe CS3 software without access to the...
Updated our company's standalone computers to OS7 but now we can’t activate any of our Adobe CS3 licensed software. Need “Authorization Codes” but "Phone Activation" no longer exist and the Adobe Live...
View ArticleRe: How do I hide an ap div tag or layer in order to access the table or...
APDivs are contra-indicated in modern web design. But.... you can turn off CSS in DW's Design View.Go to View > Style Rendering > un-tick Display Styles. This will disable styles while you work...
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