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Got a new Mac that has Yosemite and am now getting an internal error message

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I went from OS X Mavericks on my old MacBook Pro to Yosemite on my new MacBook Pro - and now Presenter Express 10 is not working. I see myself on camera and start recording but when I try to play back I get an "internal error" message. Someone else posted on 2/15 they were getting this message but it doesn't seem like it's the same issue - ? I don't even get a chance to select different views - just the yellow shows up before the error message.

 

The resolution is on the default of 1440 x 900, which is what Presenter's Help page says it should be at.

 

I have Presenter Express installed and am not using it via a subscription. I did encounter problems with Photoshop with Yosemite and had to install Java 6 plus completely uninstall and reinstall Photoshop to make it work. Am wondering if I need to uninstall and reinstall Presenter Express?


****EDIT*** If I DO have to uninstall and reinstall - I just went to my account page and although all my software purchases and serial numbers are listed I can't click to download anything. I don't see a page where I can do this for Presenter Express (although there is one for other apps). All I can find is a purchase page with the free trial option.


****EDIT***** Just tried playing back a video that was still in Presenter from before I moved to new my Mac and it won't play. "application encounter an internal error"




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