Bill
Thanks for the reply.
That Adobe Premiere Elements.exe file is the key file. If the program installed at all, it should be there. It should not be a hidden file.
There are two .exe files there that we target..Adobe Premiere Elements 13.exe (that one opens the program to the Welcome Screen) and Adobe Premiere
Elements.exe (opens the program bypassing the Welcome Screen). Each has a purple icon with a white diamond in its middle.
Highly significant if it is not there.
Did you install the program to the default location Local Disk C during the installation?
Depending on how things go with that installation disc and other factors factoring out, we are probably heading for the alternate installation
files.
We will be watching for further developments.
ATR